Employers will be offered a more simplified benefits administration system with Unum’s new digital platform.
This will connect both its group risk and cash plan products on a single platform and allow HR managers to submit claims and rehabilitation referrals digitally. It also offers a live web chat function, health and wellbeing support and a personalised dashboard for each employer showing relevant information on group protection data and actions and how employees are using their Help@hand app.
This UnumSync product covers both Unum group income protection, other group risk products, as well as its new Health Plan 360 cash plan.
Unum says this new digital platform has been designed for speed, clarity and ease of use with centralised access to benefit information.
Unum UK head of proposition development Saumya Barber says: “As rising sickness absence continues to impact productivity, employers need a smarter way to streamline support and drive positive outcomes.”
She says many employers struggle with “limited visibility” into emerging health trends as they have multiple products and systems to navigate.
Unum says the launch of this new platform was in response to customer and advisers feedback about the challenges of navigating different digital systems.
Barber adds: “Employers want to support the health and wellbeing of their workforce and prevent issues before they escalate, but without the right tools it’s difficult to turn benefit investment into impact.
“UnumSync brings everything into one seamless experience – making it easier for managers to access the insights they need to stay ahead, make smarter decisions, and focus on what matters most, their people.”
